General / Billing

Q: If I want to convert from the demo network management service, what happens?

A: There are no system changes necessary. All that is required is the payment for the number of systems that you want to keep on our service.

Q: How long is the contract?

A: The service is provided on a month-to-month basis. You can cancel at any time.

Q: How will I be billed?

A: After your demo, the first month’s service is paid upfront based on an estimated number of servers and workstations to be managed. Each month thereafter is billed on the last day of the month based on actual usage.

Q: What if I cancel mid-month?

A: You will be charged a pro-rated amount based on actual usage.

Q: Are there any discounts available?

A-1: Allow us to automatically charge your card each month, and we’ll provide a 5% discount.

A-2: With more than 75 Servers or more than 500 workstations, there are quantity discounts.

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